Terms & Conditions

Last update: February 5, 2026

These terms service (the “Terms of Service”) are a legal agreement between you and Julie Products, Inc. (“Julie”, “we,” “us,” or “our”). These Terms of Service specify the terms under which you may access and use our website(s) located at juliecare.co including the AI Services (as defined below) (the “Site”) and purchase products including emergency contraception (“EC”), other products listed sold on our Site and/or our branded merchandise (collectively, “Product” or “Products”) through the online shop on the website (the “Online Shop,” and together with the Site, the “Services”)

PLEASE READ THESE TERMS OF SERVICE CAREFULLY BEFORE ACCESSING AND USING THE SERVICES OR ANY PORTION THEREOF, BECAUSE BY USING ANY OF THE SERVICES, CLICKING “I AGREE,” OR OTHERWISE MANIFESTING YOUR ASSENT TO THESE TERMS OF SERVICE, YOU AGREE TO BE BOUND BY THESE TERMS OF SERVICE AND OUR PRIVACY POLICY (THE “PRIVACY POLICY”, TOGETHER WITH THE TERMS OF SERVICE, THE “AGREEMENT”), WHICH IS HEREBY INCORPORATED BY REFERENCE. IF YOU DO NOT AGREE TO (OR CANNOT COMPLY WITH) ALL OF THE TERMS OF THESE TERMS OF SERVICE, DO NOT ACCESS OR USE THE SERVICES.

THE SECTIONS BELOW TITLED “BINDING ARBITRATION” AND “CLASS ACTION WAIVER” CONTAIN A BINDING ARBITRATION AGREEMENT, AND CLASS ACTION WAIVER. THEY AFFECT YOUR LEGAL RIGHTS. PLEASE READ THEM.

If you accept or agree to this Agreement on behalf of a company or other legal entity, you represent and warrant that you have the authority to bind that company or other legal entity to the Agreement and, in such event, “you” and “your” will refer and apply to that company or other legal entity.

Our Online Shop is hosted and operated by Shopify Inc. (“Shopify”). Shopify provides us with the online e-commerce platform that allows us to sell our Products to you.

Capitalized terms not defined in these Terms of Service shall have the meaning set forth in our Privacy Policy.

OUR SITE AND SERVICES.

Our Services have several types of users:

Visitors. “Visitors” to our Site, as the term implies, are people who want to explore the Site for informational purposes. No login is required for visitors to the Site. Visitors can access all publicly-available content and features of the Site, and can contact us using the contact link on the Site.

Buyers. “Buyers” are visitors who purchase our Products on the site. Visitors are under no obligation to purchase any Products on the Site.

RESTRICTIONS

Age Restrictions. The Services are available only to individuals who are old enough to assent to these Terms of Service. If you are old enough to assent but under the age of majority in your jurisdiction, you should review this Agreement with your parent or guardian to make sure that you and your parent or guardian understand it.

Changes in Laws. You hereby acknowledge that: (i) the state of the law with respect to the sale and provision of EC products (“EC Laws”) is unsettled; and (ii) new provisions to, or changes in, EC Laws or changes in the interpretation of EC Laws by an enforcement authority or court of competent jurisdiction (a “Change in Law”) may hold that these Terms of Service, in whole or in part, are not permissible. If a Change in Law holds that these Terms of Service, in whole or in part, are not permissible, frustrates the purpose of these Terms of Service, or imposes a material obligation on you or Julie, we may modify these Terms of Service by posting written notice thereof on the Site(s). Such modification shall automatically go into effect upon posting of such notification or as otherwise described in the notice. Such Change in Law may require, but not be limited to, Julie to cease sales and provision of EC in particular States or other jurisdictions.

We reserve the right, in our sole and absolute discretion, to deny you access to the Services, or any portion of the Services, including by closing or disconnecting your ability to connect to the Services, without notice and without reason.

PURCHASE TERMS.

Orders; Order Acceptance. Buyers may place orders for any and all the Products through the Online Shop on the Site (classified as a “Purchase” or “Purchases”). Verification of information may be required prior to the acceptance of an order. Prices and availability of products are subject to change without notice. Buyers agree that by placing an order through the Online Shop, you are entering into a binding contract and agree to pay all charges that may be incurred by you or on your behalf through Online Shop, at the price(s) in effect when such charges are incurred including, without limitation, all shipping and handling charges. In addition, you remain responsible for any taxes that may be applicable to your Purchases. Your total price will include the price of the product(s) plus any applicable sales tax; such state and local sales tax is based on the shipping address and the sales tax rate in effect at the time you Purchase the product(s). Such taxes will be imposed only in states where the goods sold over the internet are taxable.

Shipping; Risk of Loss. Julie uses reliable third-party carriers to deliver Products to Buyers. Buyers are responsible for the cost of all shipping. Title and risk of loss to the Products will pass to Buyer upon delivery by Julie to the shipping carrier.

Errors. All descriptions, images, references, features, content, specifications, and prices of products described or depicted on the Services are subject to change at any time without notice. Certain weights, measures, and other descriptions are approximate and are provided for convenience purposes only. From time to time, there may be information on the Services that contains typographical errors, inaccuracies, or omissions that may relate to product descriptions, product prices, promotions, offers, and availability. Julie reserves the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders, if any information on the Services is inaccurate at any time without prior notice, even after Buyer has received an order confirmation or shipping notification. The inclusion of any products on the Services does not imply or warrant that these products will be available. Julie reserve the right to revise our product offerings and/or discontinue products at any time without notice. Julie also reserves the right to limit quantities purchased, and to revise, suspend, or terminate an event or promotion at any time without notice (including after an order has been submitted or acknowledged).

Payment. Where applicable, Buyers shall pay all purchase prices, taxes, shipping and handling, and other fees in connection with products purchased in the manner specified on or selected through the Online Shop. Payment is due immediately upon making a Purchase. By making a Purchase, Buyer is agreeing to pay Julie (through Shopify) all charges at the prices then in effect for such Purchase in accordance with the applicable payment terms provided by Julie. By using the Services to make Purchases, you agree to Shopify’s Terms of Service and Privacy Policy, located here: https://www.shopify.com/legal/terms?prev_msid=357f9e81-5138-48B7-EB2F-BF5EAD50361C and https://www.shopify.com/legal/privacy . BUYERS MUST PROVIDE CURRENT, COMPLETE, AND ACCURATE INFORMATION WHEN MAKING A PURCHASE OR OTHERWISE PROVIDING SUCH INFORMATION TO JULIE OR SHOPIFY, AND PROMPTLY UPDATE ALL INFORMATION TO KEEP SUCH INFORMATION CURRENT, COMPLETE, AND ACCURATE (SUCH AS A CHANGE IN BILLING ADDRESS, CREDIT CARD NUMBER, OR CREDIT CARD EXPIRATION DATE). FURTHER, BUYERS MUST PROMPTLY NOTIFY US IF A PAYMENT METHOD IS CANCELED (E.G., FOR LOSS OR THEFT) OR IF BUYER BECOMES AWARE OF A POTENTIAL BREACH OF SECURITY, SUCH AS THE UNAUTHORIZED DISCLOSURE OR USE OF BUYER’S CREDIT CARD INFORMATION.

INTELLECTUAL PROPERTY.

The Services contains material, such as software, text, graphics, images, and other material provided by or on behalf of Julie (collectively referred to as the “Content”). The Services and the Content are protected under United States and foreign laws. The Services and Content are protected by copyright, trademark, and other laws of the United States and foreign countries. Except as expressly provided in this Agreement, Julie and our licensors exclusively own all right, title, and interest in and to the Services and Content, including all associated intellectual property rights.

Subject to the terms and conditions of these Terms of Use, Julie grants you a limited, non-transferable, non-exclusive, license to access and use the Services and the Content solely for your personal purposes. You may not (i) remove, alter, or obscure any copyright, trademark, service mark, or other proprietary rights notices incorporated in or accompanying the Services or the Content, or (ii) sell, transfer, assign, license, sublicense, or modify the Services or the Content or reproduce, display, publicly perform, make a derivative version of, distribute, or otherwise use the Services or Content in any way for any public or commercial purpose.

The trademarks, service marks, and logos of Julie (the “Julie Trademarks”) used and displayed on the Services are registered and unregistered trademarks or service marks of Julie. Other company and service names located on the Services may be trademarks or service marks owned by third parties (the “Third-Party Trademarks,” and, collectively with Julie Trademarks, the “Trademarks”). Nothing on the Services should be construed as granting, by implication, estoppel, or otherwise, any license or right to use the Trademarks, without our prior written permission specific for each such use. Use of the Trademarks as part of a link to or from any site is prohibited unless establishment of such a link is approved in advance by us in writing. All goodwill generated from the use of the Julie Trademarks inures to our benefit.

Elements of the Services are protected by trade dress, trademark, unfair competition, and other state and federal laws and may not be copied or imitated in whole or in part, by any means, including, but not limited to, the use of framing or mirrors. None of the Content may be retransmitted without our express, written consent for each and every instance.

USAGE RIGHTS AND RESTRICTIONS. Subject to the terms and conditions of this Agreement, Julie grants you a limited, non-transferable, non-exclusive, license to access and use the Services solely for your personal purposes. Julie may terminate this license at any time for any reason. Further, when using or accessing the Services, you agree that:

You will comply with all applicable laws in your use of the Services and will not use the Services for any unlawful purpose;

You will not access or use the Services to collect any market research for a competing business;

You will not impersonate any person or entity or falsely state or otherwise misrepresent your affiliation with a person or entity;

You will not interfere with, or attempt to interrupt the proper operation of, the Services through the use of any virus, device, information collection or transmission mechanism, software or routine, or access or attempt to gain access to any Content, data, files, or passwords related to the Services through hacking, password or data mining, or any other means;

You will not decompile, reverse engineer, or disassemble any software or other products or processes accessible through the Services;

You will not cover, obscure, block, or in any way interfere with any advertisements and/or safety features on the Services;

You will not use any robot, spider, scraper, or other automated means to access the Services for any purpose without our express written permission;

You will not take any action that imposes or may impose (in our sole discretion) an unreasonable or disproportionately large load on our technical infrastructure;

You will not allow anyone to access and use the Services through any access credentials provided to you;

You will not resell, distribute, or sublicense the Services or use it for the benefit of anyone other than you or your business;

You will not remove or modify any proprietary markings or restrictive legends placed on the Services; and

You will not introduce, post, or upload to the Services any Harmful Code. As used herein, “Harmful Code” means computer code, programs, or programming devices that are intentionally designed to disrupt, modify, access, delete, damage, deactivate, disable, harm, or otherwise impede in any manner, including aesthetic disruptions or distortions, the operation of the Services, or any other associated software, firmware, hardware, computer system, or network (including, without limitation, “Trojan horses,” “viruses,” “worms,” “time bombs,” “time locks,” “devices,” “traps,” “access codes,” or “drop dead” or “trap door” devices) or any other harmful, malicious, or hidden procedures, routines or mechanisms that would cause the Services to cease functioning or to damage or corrupt data, storage media, programs, equipment, or communications, or otherwise interfere with the operations of the Services.

Julie reserves the right, at any time, to modify, suspend, or discontinue the Services or any part thereof with or without notice. You agree that we will not be liable to you or to any third party for any modification, suspension, or discontinuance of the Services or any part thereof. You are free to stop using the Services at any time.

ARTIFICIAL INTELLIGENCE FEATURES

Julie may offer features powered by artificial intelligence (“AI”) on the Site, including a chatbot or virtual assistant (the “AI Services”). The AI Services are provided for general informational purposes only and are not intended as medical, legal, or other professional advice. You should not rely on responses from the AI Services as a substitute for advice from a qualified professional.

AI Services may generate responses that are inaccurate, incomplete, or inappropriate. Julie does not guarantee the accuracy, reliability, or completeness of any AI-generated content. AI-generated responses may not be unique and may be similar to responses provided to other users.

By using the AI Services, you acknowledge and agree that your use of the AI Services is at your own risk. You agree not to submit any personal data that is sensitive in nature (including financial information, or government-issued identification numbers) through the AI Services. You are not required to provide personal or health information to use the AI Services. Please avoid submitting information that is unnecessary for your inquiry or that you would not feel comfortable sharing electronically.

Julie reserves the right to modify, suspend, or discontinue the AI Services at any time without notice.

NO WARRANTIES; LIMITATION OF LIABILITY.

THE SERVICES, AND ALL CONTENT AND OTHER INFORMATION ON OR ACCESSIBLE FROM OR THROUGH THE SERVICES ARE PROVIDED BY JULIE ON AN “AS IS” AND “AS AVAILABLE” BASIS WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED. JULIE EXPRESSLY DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, REGARDING THE SERVICES, THE CONTENT, AND ALL PRODUCTS OFFERED THROUGH THE SERVICES, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, SECURITY OR ACCURACY, AND ANY WARRANTIES ARISING FROM COURSE OF DEALING, COURSE OF PERFORMANCE, OR USAGE OF TRADE. WITHOUT LIMITING THE GENERALITY OF THE FOREGOING, JULIE DOES NOT WARRANT THAT: (1) THE INFORMATION ON THE SERVICES IS CORRECT, ACCURATE OR RELIABLE; (2) THE FUNCTIONS CONTAINED ON THIS SERVICES WILL BE UNINTERRUPTED OR ERROR-FREE; OR (3) DEFECTS WILL BE CORRECTED, OR THAT THE SERVICES OR THE SERVER THAT MAKE THEM AVAILABLE IS FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.

IN CONNECTION WITH ANY WARRANTY, CONTRACT, OR COMMON LAW TORT CLAIMS: (I) WE SHALL NOT BE LIABLE FOR ANY INCIDENTAL OR CONSEQUENTIAL DAMAGES, LOST PROFITS, OR DAMAGES RESULTING FROM LOST DATA OR BUSINESS INTERRUPTION RESULTING FROM THE USE OR INABILITY TO ACCESS AND USE THE SERVICES, THE PRODUCTS, OR THE CONTENT, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES; AND (II) ANY DIRECT DAMAGES, NOT ATTRIBUTABLE TO PERSONAL INJURIES, THAT YOU MAY SUFFER AS A RESULT OF YOUR USE OF THE SERVICES OR THE CONTENT SHALL BE LIMITED TO ONE HUNDRED UNITED STATES DOLLARS (US $100). JULIE SHALL NOT BE LIABLE FOR DIRECT DAMAGES THAT YOU MAY SUFFER AS A RESULT OF YOUR OR ANY THIRD PARTY’S PURCHASE OR USE OF ANY PRODUCTS.

SOME JURISDICTIONS, INCLUDING THE STATE OF NEW JERSEY, DO NOT ALLOW THE EXCLUSION OF CERTAIN WARRANTIES OR LIMITATION OF CERTAIN LIABILITIES. THEREFORE, SOME OF THE ABOVE LIMITATIONS IN THIS SECTION MAY NOT APPLY TO YOU.

NOTHING IN THIS AGREEMENT SHALL AFFECT ANY NON-WAIVABLE STATUTORY RIGHTS THAT APPLY TO YOU.

INDEMNIFICATION.

You agree to indemnify, defend, and hold harmless Julie, its affiliates, and its and their respective officers, managers, partners, employees, and agents from and against any and all losses, civil penalties, liabilities, damages, judgments, costs, and expenses, including reasonable attorney’s fees and court costs, incurred in connection with any proceeding, claim, or action arising out of or related to (i) your breach of these Terms of Service; (ii) your misuse of the Products, the Content or the Services; and/or (iii) your violation of any third-party rights, including without limitation any copyright, trademark, property, publicity or privacy right.

COMPLIANCE WITH APPLICABLE LAWS.

The Services are based in the United States. We make no claims concerning whether the Services are accessible, or whether Content may be downloaded, viewed, or be appropriate for use, or Purchases may be made, outside of the United States. Whether inside or outside of the United States, you are solely responsible for ensuring compliance with the laws of your specific jurisdiction.

CONTROLLING LAW

This Agreement and any action related thereto will be governed by the laws of the State of New York without regard to its conflict of laws provisions.

BINDING ARBITRATION.

In the event of a dispute arising between you and Julie under or relating to this Agreement or the Services (each, a “Dispute”), such Dispute will be finally and exclusively resolved by binding arbitration governed by the Federal Arbitration Act (“FAA”). Any election to arbitrate, at any time, shall be final and binding on the other party. NEITHER PARTY SHALL HAVE THE RIGHT TO LITIGATE SUCH CLAIM IN COURT OR TO HAVE A JURY TRIAL, EXCEPT EITHER PARTY MAY BRING ITS CLAIM IN ITS LOCAL SMALL CLAIMS COURT, IF PERMITTED BY THAT SMALL CLAIMS COURT RULES AND IF WITHIN SUCH COURT’S JURISDICTION. ARBITRATION IS DIFFERENT FROM COURT, AND DISCOVERY AND APPEAL RIGHTS MAY ALSO BE LIMITED IN ARBITRATION. All disputes will be resolved before a neutral arbitrator selected jointly by you and Julie, whose decision will be final, except for a limited right of appeal under the FAA. The arbitration shall be commenced and conducted by JAMS pursuant to its then current Comprehensive Arbitration Rules and Procedures and in accordance with the Expedited Procedures in those rules, or, where appropriate, pursuant to JAMS’ Streamlined Arbitration Rules and Procedures. All applicable JAMS’ rules and procedures are available at the JAMS website www.jamsadr.com. Each of you and Julie will be responsible for paying any JAMS filing, administrative, and arbitrator fees in accordance with JAMS rules. Judgment on the arbitrator’s award may be entered in any court having jurisdiction. This clause shall not preclude parties from seeking provisional remedies in aid of arbitration from a court of appropriate jurisdiction. The arbitration may be conducted in person, through the submission of documents, by phone, or online. If conducted in person, the arbitration shall take place in the United States county where you reside. The parties may litigate in court to compel arbitration, to stay a proceeding pending arbitration, or to confirm, modify, vacate, or enter judgment on the award entered by the arbitrator. The parties shall cooperate in good faith in the voluntary and informal exchange of all non-privileged documents and other information (including electronically stored information) relevant to the Dispute immediately after commencement of the arbitration. As set forth in Section 12 below, nothing in this Agreement will prevent us from seeking injunctive relief in any court of competent jurisdiction as necessary to protect our proprietary interests.

CLASS ACTION WAIVER.

You agree that any arbitration or proceeding shall be limited to the Dispute between us and you individually. To the full extent permitted by law, (i) no arbitration or proceeding shall be joined with any other; (ii) there is no right or authority for any Dispute to be arbitrated or resolved on a class action-basis or to utilize class action procedures; and (iii) there is no right or authority for any Dispute to be brought in a purported representative capacity on behalf of the general public or any other persons. YOU AGREE THAT YOU MAY BRING CLAIMS AGAINST US ONLY IN YOUR INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING.

EQUITABLE RELIEF.

You acknowledge and agree that in the event of a breach or threatened violation of our intellectual property rights and confidential and proprietary information by you, we will suffer irreparable harm and will therefore be entitled to injunctive relief to enforce this Agreement. We may, without waiving any other remedies under this Agreement, seek from any court having jurisdiction any interim, equitable, provisional, or injunctive relief that is necessary to protect our rights and property pending the outcome of the arbitration referenced above. You hereby irrevocably and unconditionally consent to the personal and subject matter jurisdiction of the federal and state courts in New York, New York for purposes of any such action by us.

EXTERNAL SITES.

The Services may contain links to third-party websites (“External Sites”). These links are provided solely as a convenience to you and not as an endorsement by us of the content on such External Sites. The content of such External Sites is developed and provided by others. You should contact the site administrator or webmaster for those External Sites if you have any concerns regarding such links or any content located on such External Sites. We are not responsible for the content of any linked External Sites and do not make any representations regarding the content or accuracy of materials on such External Sites. You should take precautions when downloading files from all websites to protect your computer from viruses and other destructive programs. If you decide to access linked External Sites, you do so at your own risk.

CHANGES TO THE AGREEMENT.

These Terms of Service are effective as of the last updated date stated at the top. We may change these Terms of Service from time to time. Any such changes will be posted on the Site. By accessing the Services after we make any such changes to these Terms of Service, you are deemed to have accepted such changes. Please refer back to these Terms of Service on a regular basis.

GENERAL.

No failure or delay by Julie in exercising any right or remedy under the Agreement will operate, or be deemed to operate, as a waiver of any such right or remedy. If any provision of the Agreement is found invalid or unenforceable by a court of competent jurisdiction, that provision will be amended and the remainder of the Agreement will remain in full force and effect. The Agreement constitutes the final and complete agreement between you and Julie regarding the subject matter hereof, and supersede any prior or contemporaneous communications, representations, or agreements between us, whether oral or written, including, without limitation, any confidentiality or non-disclosure agreements. Headings are for convenience only and shall not be used to limit or interpret the meaning of any of the provisions of the Agreement. Terms which by their nature are intended to survive indefinitely shall survive and shall apply to you even if you have stopped using the Services, including, without limitation, the limitations of liability, indemnity, and dispute resolution provisions.

HOW TO CONTACT US.

If you have questions about the Agreement or our Services, please contact us via email at support@juliecare.co.

Julie Mobile Terms and Conditions

Program Description: Julie (“Company”) is offering the Julie Text Club, a mobile alert program (the “Program” or the “SMS Program”), subject to these Mobile Terms and Conditions (the “Terms”). If you do not wish to continue participating in the Program or no longer agree to these Terms, you can reply “STOP” to any mobile message from Company in order to opt out of the Program.

User Opt In: The Program allows users to receive SMS (“mobile”) alerts that include alerts, information, offers, and rewards by users affirmatively opting into the Program, such as by signing up online, at a point-of purchase display, or by texting a keyword to Company’s short code in response to a written or verbal call-to-action. Regardless of the opt-in method you utilized to join the Program, you agree that these Terms apply to your participation in the Program. The mobile messaging service used by Company to communicate with you requires human intervention for Company’s mobile messages to be initiated, and it does not have the capacity to randomly or sequentially generate telephone numbers. Thus,

Company’s mobile messages are not sent to you by an automatic telephone dialing system (“ATDS” or “autodialer”). Nevertheless, by signing up to receive promotional messages from Company, you agree

to receive autodialed marketing mobile messages and you understand that consent is not required to make any purchase from Company.

Company may also offer various applications or services that enable or incorporate transactional text messaging, including, but not limited to, one-to-one messaging, text-message receipts, and other

informational alerts. By providing your mobile telephone number to Company when presented with or informed of these Terms, you consent to receive non-marketing mobile messages to the fullest extent

permitted under applicable law, regardless of the technology utilized.

Cost and Frequency: Message and data rates may apply. The Program involves recurring mobile messages, and additional mobile messages may be sent based on your interaction with Company.

Message frequency may vary.

Contact Information: For support, text “HELP” to any Company mobile message or email support@juliecare.co.

User Opt Out and Additional Commands: To opt out of receiving mobile messages, reply “STOP” to any mobile message you received from Company on your mobile device or email support@juliecare.co. This

is the easiest and preferred method to opt out receiving mobile messages through the Program. You may receive an additional mobile message confirming your decision to opt out. The Program may recognize or respond to additional commands and keyword queries. Thus, you may receive additional informational text messages based on your interaction with the Program, even after opting out of receiving the Program’s recurring alerts. You acknowledge and agree that, notwithstanding any prior opt-out attempt, you consent to receive further messages from or on behalf of Company that result from your continued communication with the Program. Company may also provide you instructions on how to rejoin receiving the Program’s recurring mobile alerts when you unsubscribe. You agree that you are subject to the Terms, including any modifications thereto then in effect, when you resubscribe to the Program through any of the available options to do so.

Supported Carriers: Verizon Wireless, AT&T, Sprint, T-Mobile®, Boost, Virgin Mobile USA & Metro PCS. Carriers are not liable for delayed or undelivered messages.

Company Warranty: Company will not be liable for any delays or failures in the receipt of any messages connected with this Program. Delivery of messages is subject to effective transmission from your

wireless service provider/network operator and is outside of Company’s control.

Privacy Policy: By participating in this Program, you acknowledge that you have reviewed and understand our Privacy Policy, and consent to the practices described in that policy.

PRIVACY POLICY + TERMS

PRIVACY

Julie Products Privacy Policy

Last update: January 30, 2026

We at Julie Products, Inc. (“Julie” “we,” “us,” or “our”) know that privacy is very important to you.

We have created this privacy policy (the “Privacy Policy”) to describe what kinds of personal information we may obtain through the Site and the SMS Program.

When you interact with us in any other way.

We explain how we may use and disclose that information, the steps we take to keep it secure, your choices regarding our use of this information, and how you how can contact us if you have any questions about our privacy practices. We will refer to the above-listed ways in which you may interact with us collectively as the “Services.” Capitalized terms not defined in this Privacy Policy shall have the meanings set forth in our Terms of Service.

By visiting the websites listed above, or using the Services, you accept the practices described in this Privacy Policy. If you do not agree to all of the terms of this Privacy Policy, you may not access or use the Services.

1. INFORMATION WE COLLECT

In the course of operating the Services, Julie Products collects or receives the following types of information, which may include personal information.

a) Contact Information

When you sign up to use the Services or join our e-mail list you may be required to provide us with personal information about yourself, such as your name, address, phone number, and e-mail address (collectively, the “Contact Information”). We do not collect any Contact Information from you when you use our Services unless you provide us with the Contact Information voluntarily.

b) Billing Information

If you purchase Products through the Services, we require that you provide our third party payment vendors, including Shopify, with certain billing information, which may include your credit card number, debit card number, expiration date, bank account information, billing address, activation code, and similar information (collectively, “Billing Information”). You authorize our third party payment vendors to collect, process, and store your Payment Information in accordance with their respective privacy policies. We reserve the right to change our payment vendor at any time, or to use additional payment vendors, at our discretion, and will update this Privacy Policy from time to time accordingly.

c) Age Range Information

We will voluntarily collect users age ranges (“Age Range Information”).

d) Health Information

If you choose to provide certain information in a sexual education quiz on the Site, we will receive this data form you which may include your age range, health goals, health history, health product or treatment usage, reproductive health information and health symptoms (collectively, “Health Information”).

e) Other Information

In addition to the Contact Information and the Billing Information, we may collect additional information regarding you and your use of our Services, your interactions with us and as well as information regarding your computer or other devices used to access our Services (collectively, the “Other Information”). Such Other Information may include:

Information obtained from you.Additional information about yourself that you voluntarily provide to us. When you interact with the AI Services, we collect the information you choose to provide through your messages, which may include personal information (including personal information and limited health-related information) depending on the content you submit. This may also include AI-generated responses based on your inputs. You are not required to provide personal or health information to use the AI Services. Please avoid submitting information that is unnecessary for your inquiry or that you would not feel comfortable sharing electronically.

Information obtained from your online activity.Information that we automatically collect when you use the Services, such as (i) information about the device from which you access the Services (i.e., the type of device, the advertising identifier (“IDFA” or “AdID”), the operating system and version (for example iOS, Android or Windows), your carrier and network type (WiFi, 3G, 4G, LTE); (ii) your IP addresses (which may consist of a static or dynamic IP address and will sometimes point to a specific identifiable computer or device); (iii) browser type and language; (iv) referring and exit pages and URLs; (v) date and time; (vi) amount of time spent on particular pages; (vii) what features of the Services you use or visit, including your use of Platform (Direct, Discover, or both); (viii) what you order and from which restaurants; and (ix) similar information concerning your use of the Services.

Information we collect automatically through cookies, and similar technology. Like most online services, we automatically receive standard technical information when you connect with the Services. We collect this information through browser cookies, pixels, web server logs, web beacons, and similar technologies. These features enable us to personalize your experience with the Services, understand how you use them, maintain a persistent session, and improve and further develop the Services. Cookies are small packets of data that a website stores on your computer’s hard drive so that your computer will “remember” information about your visit. We use cookies to help us collect Other Information and to enhance your experience using the Services. Specifically, we use cookies to authenticate users, personalize your experience when using the Services, analyze which features of the Services you use most frequently, and measure and optimize advertising and promotional effectiveness. To do this, we may use both session cookies, which expire once you close your web browser, and persistent cookies, which stay on your computer until you delete them. If you do not want the Services to place a cookie on your hard drive, you may be able to turn that feature off on your computer or mobile device. Please consult your Internet browser’s documentation for information on how to do this. However, if you decide not to accept cookies from us, the Services may not function properly. When the Services are made available to you through third-party sites, please be aware that these other sites maintain their own policies regarding cookies and the collection and use of information. You are responsible for reviewing those policies.

Information obtained from other sources, including our social media pages.We may collect personal information from our users and visitors of other sites on which you have used the Services. We will do so in accordance with the terms of use and privacy policies of those sites and applicable law. This includes our social media pages on places like Facebook, Instagram, Twitter, TikTok and YouTube. For example, we may collect the information you shared on our social media pages through an application or form, which will have a link to this Privacy Policy. Personal information may also be collected by the third-party social media sites that host our social media pages. These sites may provide aggregate information and analysis to us about visitors' use of our social media pages. This allows us to better understand and analyze our user growth, general demographic information about the users of these pages, and interaction with the content that we post. Overall, this information may be used to help us understand the types of visitors and users of our social media pages and use of the content. This Privacy Policy does not cover personal information collected by such third party social media sites. For more information on their privacy and security practices please review the privacy policies and terms of use on their respective websites.

Information obtained from third-party analytics services. We use third-party analytics services (such as Google Analytics) to evaluate your use of the Services, compile reports on activity, collect demographic data, analyze performance metrics, and collect and evaluate other information relating to the Services and mobile and internet usage. These third parties use cookies and other technologies to help analyze and provide us the data. By accessing and using the Services, you consent to the processing of data about you by these analytics providers in the manner and for the purposes set out in this Privacy Policy. The information used by such analytics services is generally at the aggregate level. To the extent any such information is at the individual level or is used for secondary marketing purposes, Canadian users may opt-out of such collection or use by sending an e-mail to support@juliecare.co or writing to us at:

Julie Products Inc.

447 Broadway 2nd Floor #176

New York, NY 10013

For more information on Google Analytics, including how to opt out from certain data collection, please visit https://www.google.com/analytics. Please be advised that if you opt out of any service, you may not be able to use the full functionality of the Services.

HOW WE USE YOUR INFORMATION

We use your personal information to provide the Services to you, and to operate our business. These business services include:

Service-Related Usage: We use the Contact Information and the Other Information to provide and support the Services, such as communicating with you and other customers, providing customer service, informing you about our products and services, and maintaining our systems. We use the Billing Information to process your orders. We use the Age Range Information and Health Information to understand you better as a customer, content creation and product development.

Analyzing and Improving the Services: We may run calculations, aggregate, normalize, clean, and make derivative works of the information obtained about you in order to

Understand and analyze usage trends and preferences;

Monitor and analyze the effectiveness of the Services;

Improve the Services and develop new products, services, features, and functionality; and

Test the Services and our infrastructure to make sure the Services are working correctly.

Marketing: As permitted by applicable law, we may use the Contact Information, the Other Information, and the Age Range Information for marketing purposes, such as informing you about our products and services. Where required under applicable law, we will obtain your prior opt-in consent to send you electronic marketing communications.

We use information collected through the AI Services to provide and operate the AI Services and respond to inquiries, improve the AI Services, monitor for misuse, fraud, or abuse and comply with legal obligations and enforce our policies

3. HOW WE SHARE YOUR INFORMATION

We may share transfer, or disclose Contact Information, Billing Information, Age Range Information, Health Information and/or Other Information if you consent to us doing so, as well as in the following circumstances:

To provide our Services to you. To provide you with our Services, we need to share your name, phone number order item and physical address with the our third party payment vendors, including Shopify and with any third parties that are involved in, or provide services in connection with such orders. Such parties will use such information in accordance with the terms of their respective privacy policies. Interactions with the AI Services may be processed by third-party service providers that provide artificial intelligence technology on our behalf. These service providers act as processors and are contractually obligated to process information only in accordance with our instructions and applicable law. We and our service providers may use de-identified and aggregated information from the AI Services to improve our internal services and user experience.

To better understand and serve our customers. In an ongoing effort to better understand our users and our Services, we might analyze Contact Information, Billing Information, and/or Other Information in aggregate form in order to operate, maintain, manage, and improve the Services. This aggregate information does not identify you personally. We may share this aggregate data with our affiliates, agents, and business partners. We may also disclose aggregated user statistics in order to describe our products and services to current and prospective business partners and to other third parties for other lawful purposes. Our third-party AI service providers may develop or derive de-identified and aggregated data or insights from user interactions with the AI Services, including from both user inputs and AI-generated outputs. Such data is used solely for purposes such as improving and operating their services and does not identify you or any individual user.

To let other companies provide you with information that may be of interest to you. We may, from time to time, share, sell, and/or license personal information to other companies who may provide you information about the products and services they or their partners offer. To the extent required by law, you will be given the opportunity to opt out of such sharing. We may also disclose personal information to our parent companies, subsidiaries, affiliates, joint ventures, or other companies under common control to support the marketing of the Services and sale of the Products.

To assist us running our business. We may employ other companies and individuals to perform functions on our behalf. Examples may include providing marketing assistance, order fulfillment, billing, and customer service. These other companies will have access to the Contact Information, the Billing Information, and the Other Information only as necessary to perform their functions and to the extent permitted by law.

As part of the sale or other transfer of our business. As we develop our businesses, we might sell or buy businesses or assets. In the event of a corporate sale, merger, reorganization, sale of assets, dissolution, investment, or similar corporate event, the Contact Information, Billing Information, and Other Information may be part of the transferred assets.

For legal purposes. To the extent permitted by law, we may also disclose Contact Information, the Billing Information, and the Other Information when required by law, court order, or other government or law enforcement authority or regulatory agency, or whenever we believe that disclosing such information is necessary or advisable, for example, to protect the rights, property, or safety of Julie or others.

We will take reasonable measures to require that any party receiving any of your personal information from us undertakes to: (i) retain and use such information only for the purposes set out in this Privacy Policy; (ii) not disclose your personal information except with your consent, as permitted by law, or as permitted by this Privacy Policy; and (iii) generally protect the privacy of your personal information.

4. HOW WE PROTECT YOUR INFORMATION

We take commercially reasonable steps to protect the Contact Information, the Billing Information, and the Other Information from loss, misuse, and unauthorized access, disclosure, alteration, or destruction. Please understand, however, that no security system is impenetrable. We cannot guarantee the security of our databases, nor can we guarantee that the information you supply will not be intercepted while being transmitted to and from us over the Internet. In particular, e-mail sent to or from the website may not be secure, and you should therefore take special care in deciding what information you send to us via e-mail.

5. CHILDREN’ INFORMATION

We do not knowingly collect personal information from children under the age of 13 through the Services. If you are under 13, please do not give us any personal information. We encourage parents and legal guardians to monitor their children’s Internet usage and to help enforce our Privacy Policy by instructing their children to never provide us personal information without their permission. If you have reason to believe that a child under the age of 13 has provided personal information to us, please contact us, and we will endeavor to delete that information from our databases.

6. EXTERNAL WEBSITES AND PAYMENT SERVICE PROVIDERS

The Services may contain links to third-party websites. Julie has no control over the privacy practices or the content of any of our business partners, advertisers, sponsors, or other websites to which we provide links. As such, we are not responsible for the content or the privacy policies of those third-party websites. You should check the applicable third-party privacy policy and terms of use when visiting any other websites.

7. ACCESSING AND MODIFYING INFORMATION AND COMMUNICATION PREFERENCES

You may manage your receipt of marketing and non-transactional communications by clicking on the “unsubscribe” link located on the bottom of any Julie Products marketing email. Users who purchase items on the Website(s) cannot opt out of receiving transactional e-mails related to their order. We will use commercially reasonable efforts to process such requests in a timely manner. You should be aware, however, that it is not always possible to completely remove or modify information in our subscription databases. In such case, we will provide you the reason why the modification or removal was not possible.

8. DO NOT TRACK

As discussed above, third parties such as analytics providers may collect information about your online activities over time and across different websites when you access or use the Services. Currently, various browsers offer a “Do Not Track” option, but there is no standard for commercial websites. At this time, we do not monitor, recognize, or honor any opt-out or do not track mechanisms, including general web browser “Do Not Track” settings and/or signals.

9. NOTICE TO CALIFORNIA RESIDENTS

Pursuant to California’s “Shine the Light” law (Civil Code Section § 1798.83), residents of California have the right to obtain certain information about the types of personal information that companies with whom they have an established business relationship (and that are not otherwise exempt) have shared with third parties for direct marketing purposes during the preceding calendar year, including the names and addresses of those third parties, and examples of the types of services or products marketed by those third parties. If you wish to submit a request pursuant to Section 1798.83, please contact us via email at

10. NOTICE TO NEVADA RESIDENTS

If you are a resident of Nevada, you have the right to opt-out of the sale of personal information to third parties. You can exercise this right by contacting us at support@juliecare.co with the subject line “Nevada Do Not Sell Request” and providing us with your name and the email address associated with your account.

11. IMPORTANT NOTICE TO NON-U.S. RESIDENTS

The Services are operated in the United States. If you are located outside of the United States, please be aware that any information you provide to us will be transferred to the United States where the privacy laws may not be as protective as those in your country of origin. If you are located outside the United States and choose to use the Services, you consent to any transfer and processing of your personal information in accordance with this Privacy Notice, and you do so at your own risk.

12. UPDATES TO THIS PRIVACY POLICY

This Privacy Policy is effective as of the date stated at the top of this Privacy Policy. We may update this Privacy Policy from time to time and without prior notice to you to reflect changes in our privacy practices. We will indicate at the top of this Privacy Policy when it was most recently updated, and we encourage you to revisit this page periodically to stay aware of any changes. By accessing the Services, you are deemed to have accepted such changes.

13. HOW TO CONTACT US

If you have any questions or comments about this Privacy Policy, our privacy practices, or if you would like to exercise your rights and choices, please email us at support@juliecare.co.

TERMS